Reflections on the Protocols of the National Patient Safety Program in a Public Hospital

Abstract

The National Patient Safety Program (PNSP) was established in Brazil in 2013 with the aim of contributing to the qualification of care in all health facilities in the national territory. Objective: To describe the reflections on the implementation of the protocols of the National Patient Safety Program in a public hospital. Method: this is an  experience report, from on-site observation, about the possibility of implementing the PNSP protocols in a public hospital in the interior of Bahia. Results and discussion: The implementation of the protocols encounters obstacles such as the lack of these protocols in the unit, deficiencies in the physical structure, acquisition and maintenance of consumable and permanent materials, and inconsistency of the patient safety culture in the institution. As a positive factor, the hospital has the Patient Safety Center, which can elaborate the local reality protocols and indicators for monitoring, and plan the actions for its implementation. Conclusion: The protocols are feasible for implantation in the hospital of the study, and their implementation and follow-up should be encouraged.